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Cancellation Policies

  • The full tuition amount is required at the time of registration. Payment can be made by credit card, check or cash.

  • Students who cancel prior to one week before the start of a class may transfer their payment to a future class or receive a full refund.

  • Students who cancel within 7 days of the beginning of class may transfer their payment to a future class or receive a refund less a $20 processing fee.

  • Students who fail to cancel their registration prior to the start date may transfer their registration to another class or receive a refund of 50%.

  • Classes are filled on a first come, first served basis. Once a class has filled, applicant’s names will be placed on a waiting list in the order they are received and notified only in the case of a class opening.

  • All classes WILL run as scheduled. Duration and content may vary if you are the only student registered in the class.

  • In the event of a cancellation by Diablo, students may transfer their deposit to a future class or receive a full refund.

Pick Up Policies

  • Please call a day prior to picking up your pieces. In this way we can confirm and have them ready for you!

  • Due to the heavy volume of classes, all pieces must be picked up within two weeks of the class.

  • We're available from 10am to 7pm, Monday through Friday, for pickup.

  • We can mail your pieces if needed for an extra charge of $20.

  • Due to glass's nature some pieces might break during the annealing process. Diablo does not keep the broken pieces in order to satisfy safety procedures.

What to Bring

  • Bring a box labeled with your name in which to pack your pieces. For glassblowing and fused glass the size should be bigger than a shoe box, but for flameworking the box may be smaller.

  • All work will be fired or annealed overnight and will not be ready to take home on the same day of your class. If you are not able to pick up your pieces within two weeks then shipping can be arranged.

  • Glassblowers: To work safely in the Hot Shop you must wear closed-toed sneakers or shoes. Please do not wear sandals, flip flops, heels or short clothing. Only cotton clothing is allowed. Remember: Polyester melts... and that's no fun!!!

  • Flameworkers and Flatshop: Wear comfortable cotton clothing.

  • Bring a water bottle.

  • Everyone: Diablo does not serve food, so please feel free to bring lunch or dinner if your class runs at a time when you normally eat.



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Diablo Glass School
123 Terrace St, Boston, MA 02120
Phone: (617) 442-7444 Fax: (617) 427-8296

© Copyright Diablo Glass School, 2008. All rights reserved.